Written by Phil Cerroni
Baylor Medical Center at Irving employees recently donated $12,600 to a new education fund that honors the life and career of former colleague Susan Howell, who died earlier this year.
Howell was the director of material services at Baylor for 30 years. The Irving Healthcare Foundation’s Board of Directors then matched the employees’ gifts in a ratio of 2:1, thereby adding $25,200 to the dollars available in this fund, which will send personnel from non-clinical departments at the hospital for continuing education and certification training.
“The generosity extended by Susan’s Baylor Irving family is no surprise to me,” said Baylor Irving’s Chief Financial Officer Lucy Catala. “She was loved by many and is missed by more. This fund is only a small token of what an inspiration Susan was to all of us. Knowing how important an education was to her and her willingness to help, regardless of the circumstance, makes being able to pay it forward, in her honor, extra special.
The first employee to benefit from this fund is Baylor Medical Center at Irving Service Excellence Manager Stacy Albert.
“Attending the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) Summit was an excellent way to identify opportunities to enhance the patient and family experience,” Albert said. “It was an honor and privilege to represent Baylor Irving and help support the overall service culture and improvement efforts to serve our community.”
Source: Irving Healthcare Foundation